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Govt. ApprovedReg: EJK000081

Frequently Asked Questions

Find answers to common questions about Kashmir travel and our services

Booking & Customization

3

Everything regarding package reservations, custom trip itineraries, and dates.

How do I book a Kashmir tour package with Travel Arc?
You can book a Kashmir tour package through our website by selecting your preferred package or submitting a custom tour inquiry. Alternatively, call our Srinagar travel desk directly at +91 9906 560 777 or message us via WhatsApp for instant booking assistance.
What payment methods do you accept?
We accept all major payment methods including credit cards, debit cards, UPI, net banking, and digital wallets. We also offer easy EMI options for your convenience. All transactions are secure and encrypted.
Can I customize my Kashmir tour package?
Yes, absolutely! We offer customizable tour packages tailored to your preferences. Contact our travel experts to discuss your requirements, and we will create a personalized itinerary that suits your needs and budget.

Travel, Weather & Safety

4

Guidelines on regional safety, best seasons, clothing packing, and mountain permits.

What is the best time to visit Kashmir?
Kashmir is beautiful year-round, but the best time depends on your preferences. Spring (March-May) offers blooming tulips and pleasant weather. Summer (June-August) is perfect for sightseeing. Autumn (September-November) showcases beautiful fall colors. Winter (December-February) is ideal for snow activities and skiing.
Do I need any permits to visit Kashmir?
For most tourist destinations in Kashmir, no special permits are required for Indian citizens. However, certain areas like Gurez Valley and some border regions may require permits. We will guide you through the permit process if needed for your chosen destinations.
What should I pack for my Kashmir trip?
Pack according to the season. For summer: light woolens, comfortable shoes, sunscreen, and sunglasses. For winter: heavy woolens, thermal wear, gloves, warm socks, and waterproof boots. Don't forget your camera, power bank, and any personal medications.
Is Kashmir safe for tourists?
Yes, Kashmir is safe for tourists. The region has seen significant improvements in tourism infrastructure and security. We ensure all our packages include safe accommodations and reliable transportation. Our local guides are experienced and prioritize your safety throughout the trip.

Hotels & Houseboat Stays

2

Details on Dal Lake luxury houseboats, heating amenities, and hotel room tiers.

What types of accommodation are available?
We offer various accommodation options including luxury hotels, budget hotels, houseboats on Dal Lake, and resorts. You can choose based on your preference and budget. Houseboat stays are a unique experience we highly recommend.
What amenities are available in houseboats?
Houseboats typically include well-furnished rooms, attached bathrooms with hot water, dining areas, and sometimes WiFi. Most houseboats offer traditional Kashmiri meals. The experience includes shikara rides and beautiful views of Dal Lake.

Modifications & Cancellations

2

Clear transparent refund policies, rescheduling rules, and emergency changes.

What is your cancellation policy?
We offer flexible cancellation policies. Cancellations made 15 days before travel receive a full refund (minus processing fees). Cancellations 7-15 days before travel receive 70% refund. Cancellations less than 7 days before travel receive 50% refund. Please check specific terms for your package.
Can I modify my booking after confirmation?
Yes, you can modify your booking subject to availability. Changes to travel dates, accommodation, or itinerary can be made by contacting our support team. Modification charges may apply depending on the changes requested.

Payments & Easy EMI

2

Accepted payment methods, partial advance deposits, and secure installment options.

Do you offer EMI options?
Yes, we offer easy EMI options through our partner financial institutions. You can choose from various EMI plans with flexible tenure options. This makes your Kashmir trip more affordable and accessible.
When do I need to make the full payment?
You can book with a partial payment (usually 20-30% of the total amount) and pay the remaining amount 7-15 days before your travel date. For last-minute bookings, full payment is required at the time of booking.

24/7 On-Ground Support

2

Around-the-clock helpline assistance, emergency contacts, and local guidance.

Is customer support available 24/7?
Yes, our customer support team is available 24/7 to assist you with any queries, concerns, or emergencies during your trip. You can reach us via phone, email, or WhatsApp at any time.
What if I face issues during my trip?
Our support team is always available to help. In case of any issues during your trip, contact our 24/7 helpline immediately. We have local representatives in Kashmir who can assist you on the ground if needed.

For complete booking terms, trip policies, and cancellation conditions, please view our Terms & Conditions and Privacy Policy.

Ready to Plan Your Kashmir Adventure with Travel Arc?

Get in touch with our certified Kashmir travel specialists today. We create unforgettable bespoke journeys with 24/7 on-ground assistance.

Govt. Reg: EJK000081
4.9 Star Rating
24/7 Helpline
Beautiful Kashmir landscape - Plan your adventure with Travel Arc